“We had General Heating come to give an estimate for furnace replacement. They answered all my questions. Upon request they provided all the required documentation to obtain strata approval. Their price was better than other quotes too. These guys worked very efficiently as a team and made sure we were happy. They showed up on time and were finished on the same day. They registered the furnace for us with the manufacturer and provided direction on how to receive Fortis rebates. They also booked an appointment for the City inspector to check their work. City inspector passed the work. Within a week, estimate to strata approval to installation, the job was done. We now have a new high efficiency furnace. It's quiet and we are warm. Good work guys. I am comfortable to recommend General Heating to my friends and neighbors..”

“I had General Heating install two gas fireplaces in my home. The job was done in a timely manner. The installation team communicated well and did a professional job. General Heating handled the City of Vancouver's permitting and inspection. I would recommend this company for gas fireplaces.”

“These have been my go to guys for furnace maintenance and repairs for a few years now. This year I needed an expensive repair. They were super cool in helping me choose an economical option I was satisfied with. FAST service and no callbacks, that's what i want. Thanks again guys! Cheers! Edit; furnace went dead in January. General sent a guy who came & got it going in a minute and found no fault except a clogged filter. No charge for the service call, citing customer loyalty. I gotta say, these guys get it. Cheers!”

“Recently had a heat pump installed by Hamid and his company. They did a great jump for a really competitive price. They put in a Daikin heat pump ductless system with 5 head units. If you are in the market for a heat pump, I recommend getting a quote from General.”

“ Service is fantastic! Had an error fault on the weekend and sent a message and had someone out the next day to fix the issue. These guys are professional and take care of the customer! After getting multiple quotes from various companies for a mini-split heat pump I decided to go with General Heating and Air Conditioning because Matthew sold me in our interactions and gave me the impression he was a stand up honest guy. The heat pump was installed in the spring of 2022 and unfortunately ran into some issues in the winter when it started leaking refrigerant. Unclear if it was a mechanical or installation issue but the point is that Matthew made sure the issue was fixed and even after it was fixed sent his guys a month after just to make sure the leak issue was fully resolved. There are pros & cons to going with larger companies such as Milani, Ashton etc. but from my experience here it was a good decision to go with General Heating and having a more personal experience which I'm sure will continue for any other of my HVAC needs.”

“Very impressed with this company who I used for the first time to clean my fireplace. Excellent customer service on first contact and when my appointment had to be re-scheduled. Very professional technician who explained what may go wrong down the road but without a pushy sales approach. Just setting expectations. I tried using another company first which was completely the opposite experience (didn't show up) and knew I had to look elsewhere. I'm sure glad this was the second place I called. All expectations exceeded and they now have a happy and loyal customer moving forward for future fireplace tune-ups!”